From customer insight to completed order.

Kubbly is an agentic customer engagement and commerce platform for consumer brands. It combines CRM expertise, marketing execution, and an AI brand representative to identify the next customer opportunity, run the campaign, and carry the conversation through to an order or booking inside messaging apps.

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Powering 2M+ customer relationships for brands that won’t be left on read.

Melting Pot Cartel Hospitality Spot Dessert Bar HomeFi Wing Martino Hospitality
Channels live
iMessage
WhatsApp
Google Messages
Instagram
Instagram
Instagram
Instagram
Reading intent Live
✓Recognized “my usual” → Ethiopian Blend
✓Matched repeat-order pattern · 3rd reorder
✓Pulled loyalty status · VIP · 142 pts
Checking saved payment method…
Customer profile
NameSarah K.
Last order3 days ago
Lifetime value$1,240
TierVIP · 14 orders
PreferredEthiopian Blend
Brand guidance
VoiceWarm, concise
GreetingFirst name
Reply length1–2 sentences
Offer policyVIPs only
EscalationRefunds → human
Connected systems
Shopify
Square
Toast
OpenTable
DoorDash Drive
Uber Direct
Illustrative connected workflow
✓Reorder placed · Ethiopian Blend ×1
✓Payment captured · $18 · Apple Pay
✓Delivery scheduled · today 2pm
✓Loyalty +18 pts → 142